Help
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How do my company installers get more ReadiCharge Branded stickers?
As a certified ReadiCharge company installer, your installers can request ReadiCharge branded stickers to affix to their completed ReadiCharge EVSE installations by sending an email to EVSEstickers...
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How to turn on/off Premium Add-ons
During the registration/onboarding process, you have an option of selecting to enroll in Premium Add-on Services. Once onboarded, you can also choose to enroll in Premium Add-on Services. This opt...
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How to Turn on/off Recurring Payments for Premium Add-ons
Go to the settings icon found on your dashboard in the ReadiCharge Installer app, then select 'Payment Settings'. Once you land on the Payment Settings page you will see the option to turn recurrin...
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Can the company admin message ReadiCharge directly?
Yes. However, if a company admin needs to contact ReadiCharge for any reason our support team is available at the following LINK.
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Can the installer message ReadiCharge directly?
No! Messaging is intended to facilitate direct communication between the installer and the customer. If an installer needs to contact ReadiCharge for any reason our support team is available at the...
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Can ReadiCharge message the installer directly?
Yes! ReadiCharge has the ability to one-way message the installer if needed to communicate vital information related to the specific job they have been paired with. If an installer needs to conta...
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How do my company and installers become ReadiCharge Certified?
For your company to become a certified ReadiCharge installer, your company MUST be state licensed and insured. Installers performing installations on behalf of your company MUST also be added to yo...
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What do my company installers need to do when they arrive to a job?
When installers arrive at the project location, they MUST click on the I HAVE ARRIVED button on their job ticket in the ReadiCharge Installer app. This informs the customer that they are on site ...
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Does my company need insurance to become a part of the ReadiCharge installers' team?
Yes! ReadiCharge requires all certified company installers to be insured in order to schedule jobs. Electric vehicle (EV) installation companies need to be insured for several reasons: Liability ...
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How does my company register for ReadiCharge?
To register your company for ReadiCharge, please visit the ReadiCharge Company Installer website using this LINK, then follow the prompts. You will be required to provide information about your com...