Help

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  • How can our installers become ReadiCharge certified?

    Once your company has achieved certification as a ReadiCharge company installer (Click here for details about company certification), your rostered installers MUST complete a background check to al...

  • Why do you perform background checks on our installers?

    ReadiCharge carries out background checks to eliminate the risks associated with pairing a customer with unauthorized personnel. Customers rely on Readicharge to connect them with qualified, trustw...

  • How do installers in my company register for ReadiCharge?

    After your company completes the ReadiCharge registration, you MUST provide a roster with a list of your installers. Installers registered to your roster will receive an email with a link to downlo...

  • Why does my company need to provide an EIN number or Tax ID?

    The requirement to provide an Employer Identification Number (EIN) or Tax ID is typically associated with various financial and legal processes, particularly in the United States. Companies need to...

  • Why do our installers need to provide their photos during registration?

    A picture helps verify the identity of the person registering. We want to ensure that the person registered with ReadiCharge is the same as the one performing the installation. Additionally, our cu...

  • What is Priority Placement?

    Priority placement is a premium add-on that places your installers at the top of the list of installers eager to get paired with jobs as soon as they are available. Therefore, it gives your install...

  • What is the Referral Network?

    Some projects may fall out of the standard ReadiCharge scope. In this case, we provide a list of qualified installers and corresponding companies for our customers to contact directly. Companies wh...

  • When is an installer's schedule published?

    An installer's schedule will be published only after your company is certified and you have at least one individually certified installer.  Scheduling is determined by you (owner/admin) for each in...

  • How is calendar scheduling done?

    To schedule your installer's calendar, the admin or the individual installer MUST select any specific date to set the installers' availability for that day. If they have previously set recurring ho...

  • What is Recurring Availability?

    Recurring availability allows for predictable scheduling if your installer prefers to work consistent, repeated days and hours. You can override your recurring hours by selecting any specific date....