Help
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Recent activity by Help-
How does my company register for ReadiCharge?
To register your company for ReadiCharge, please visit the ReadiCharge Company Installer website using this LINK, then follow the prompts. You will be required to provide information about your com...
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What markets does ReadiCharge serve?
ReadiCharge serves the needs of EVSE installation in Residential, Commercial and Municipal environments. If there is EVSE installation needed, certified ReadiCharge installers have the capability.
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How do my company installers prepare for the job?
First your installers MUST check to ensure that the job that has been assigned to them and check the time when they are expected to be on site. They can find all these details on their job ticket i...
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How do my company installers know the job scope?
Your installers can view the different job scopes in the service tiers section and then select the tier with which they are comfortable. ReadiCharge will then connect them to a customer in need of ...
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Can my company installers work whenever they want?
ReadiCharge gives your company admin or an individual installer the freedom to set the time that they will be available for work once the installer is ReadiCharge certified. Jobs will be assigned t...
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What is my company's service area?
Service area is the geographical distance (location) within which your installers are comfortable working. Your company admins have the flexibility to select a range of where your company installer...
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Does ReadiCharge have customer support?
Yes! You can reach our customer support desk at any time through HELLO@ReadiCharge.com and we will try to resolve any issues or answer your questions promptly. For immediate assistance, you can rea...
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What if my company installers do not have experience installing electric vehicle chargers?
ReadiCharge and our customers place high value on experienced installers. As a licensed electrician with limited experience we encourage your company installers to begin by only offering Basic Inst...
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What happens if the admin forgets the account's password?
If the admin cannot remember your company account's password, they can click on the ‘forgot password’ link and follow the prompts to reset your account password.
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What happens if the admin loses the company's user ID?
Your company's user ID is also the email address used to register. It is important to use an email address through which your company regularly receive emails. There is no way to retrieve your comp...